Last updated on 12 April 2021.
“Ügyfélkapu”, literally translated as the “Client Gate” in Hungary, is a portal maintained by the central government, through which you have access to electronic administration.
The “Ügyfélkapu” is a Gateway to e-Government, through which you as a private individual can send messages directly to authorities, you can submit your personal tax reports, or you can make appointments at local government offices to take care of issues related to your work permit, residency, address card, or social security. At the portal each user has an inbox as well where you can receive and view messages from the authorities – messages are not sent directly to your email to ensure security of your data.
This is also your access point to the Company Gate (the “Cégkapu” in Hungarian), where you can handle issues related to your Hungarian company. This is an e-Government portal very similar to the Client Gate, but it is used by companies and relevant personnel (e.g. managing director, accountant). This is where official electronic messages are sent to your company (similar to how your registered seat works), and where your accountant must submit reports to the tax authority. As a result, it is essential that you have access to the Company Gate, and in turn, to the Client Gate.
Any individual can get access to the e-Government portal for private individuals: not only Hungarian citizens but also other nationals. You can get a user account at any local government office in Hungary, or at the foreign embassies or consulates of Hungary. If you are a Hungarian citizen, you will only need your Hungarian ID card; if you are a citizen on an EEA country, you will need either your EEA ID card or your passport; if you are a citizen of another country, you will need your passport.
Click here to make an appointment for registration at a Hungarian government office (or “kormányablak”). You will get to a screen where you first need to select your case. For “Ügycsoport”, you need the last but one: “Ügyfélkapu, E-ügyintézés”. Then the “Ügy” should be “Ügyfélkapu regisztráció”. Next you select the location (your preferred government office), first by county, then by address. You should also indicate a date range you prefer, and provide your contact data. The next screen will show you available appointments at the locations you have selected.
When you are registering for the Client Gate, you will be asked to show your ID document and provide an email address where you can receive notifications from the platform. You will be required to select a username, and a password will be generated for you. After registration, you must activate your user account within 5 days and change the original password, otherwise your account will be deleted.
Now we also offer assistance with registration for this gateway to e-government as a standalone service. Fill in the form below, and let us know if we can help you.
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